Refund policy
Returns & Exchanges
At Cameron, each piece is handcrafted and made to order with care and intention. Because of this, we are unable to accept returns or exchanges unless the item arrives damaged or defective. However, your satisfaction is important to us, and we want you to love your jewelry.
Damaged Items
- If your item was damaged during shipment, please contact us within 7 days of receiving your order.Include a photo of the damaged item and the original packaging in your email so we can assess the issue and assist with a replacement or refund.
- Reach out to me at hello@cameronofny.com
- Include a photo of the damaged item and the original packaging in your email so we can assess the issue and assist with a replacement or refund.
Not What You Expected?
- If your item doesn’t meet your expectations, please reach out to us. While we can’t guarantee a return or exchange, we’ll do our best to work with you to find a solution.
We value your trust and are here to help with any concerns. Thank you for supporting our small, handmade business!